Public complaint records · Consumer testimony archive

Testimony Archive

45 individual accounts from public complaint databases. Every person who has documented an experience with Hudson Homes Management LLC across BBB, ComplaintsBoard, RevDex, and BBB Reviews — assembled in one place.

This archive draws from BBB complaint pages 1–13 (of 29 total pages), the full ComplaintsBoard record (9 complaints), RevDex, and BBB Reviews. The BBB alone lists 143 complaints. All identities are redacted as they appear in source records. Testimony is quoted directly to preserve each person's own words. Every entry links to the original public source.

Note on classification: "Displacement" accounts involve a property sale, non-renewal, or HHM-initiated termination. "Habitability" covers maintenance failures and unsafe conditions. "Billing" covers unexplained charges, eviction threats, or collection actions. All are labeled [Consumer Complaint Record — Unverified].

45
Accounts documented
4
Source platforms
8+
States documented
2019–2025
Time span
Displacement (15)Move-In Condition (5)Habitability Failure (11)Billing Dispute (5)Utility Failure (1)Deposit / Move-Out (5)Application / Screening (3)
DA-001December 2023·BBB Complaint·Unknown
Displacement

Sold home, vacated, received $19,261 collections bill. Property went into foreclosure — new owners confirmed no repairs made.

In their own words [Consumer Complaint Record — Unverified]

"In December of last year I received a certified letter from Hudson Homes Management LLC stating that they were selling the home and that I needed to vacate the premises by March 31 2024. I left March 1st. On April 2nd of last year I received an email with a move out bill for $19,000. The email noted that if I did not contact them in 30 days that the amount would be sent to collections... Now come to find out the home was foreclosed on, I personally know the people who purchased the home from the bank and have photos of the inside when they first moved in. No doors were replaced, the carpet was not replaced, nothing was replaced. It was how I left it when I moved out... I am also in contact with a lawyer and the [state] attorney general."

Tenancy: Nearly 3 yearsView source →
DA-002December 25, 2023·BBB Complaint
Displacement

Non-renewal notice on Christmas Day. Passed walk-through. Received fractional deposit 30 days late with only "trash removal" listed.

In their own words [Consumer Complaint Record — Unverified]

"On 12/25/2023, we received a Notice of Non-Renewal of Lease... We cleaned the house from top to bottom and it actually looked better than it looked when we moved in... We met the representative at the house on that day and he asked some minor questions throughout the walk thru... The agent agreed [no issues]. We finally received a check on Feb 26, 2024 — 30 days later — and the security deposit we paid was [REDACTED]. The check we received was for [REDACTED]. It said trash removal and that was it. There was not an itemized statement."

Tenancy: Not specifiedView source →
DA-003January 8, 2025·BBB Review
Displacement

Intent-to-sell email after 4.5 years. Vacated January 31. Two months later: no deposit, no statement, no response.

In their own words [Consumer Complaint Record — Unverified]

"For starters I lived in a rental property owned by this company for well over 4 and a half years. January 8th I received an email stating an intent to sell giving me the option to move within [REDACTED] July. I chose to accept the offer of vacating the property... I emailed them stating that I have vacated the premises and was informed to send them my forwarding address. Since then I have emailed them numerous times with no response. It has been well over 2 months since I have moved and have yet to receive an itemized statement of charges or any return of my security deposit... mind you the house had issues but I never once made [a complaint]."

Tenancy: Over 4.5 yearsView source →
DA-004November 2024·BBB Review
⚠ Vulnerable householdDisplacement

Section 8 holder told to leave in November. Vacated February 1. Portal access removed. Charged holdover fees through May 2025.

Context: Section 8 / Housing Choice Voucher holder

In their own words [Consumer Complaint Record — Unverified]

"I rented for 2 years and was told in November 2024 that I have to move. They were selling the house. I had until 1/31/2025 to vacate the premises. I moved out 2/1/2025. I have section 8 and they still paid their portion for February... Now Hudson Homes Management is telling me I owe them over [REDACTED] bucks. Like how? They charged me until May 2025. I tried to send in my video of proof that I moved out. But since I didn't have access to their portal, I couldn't submit it... Talking about a double fee every day all the way until May. Like y'all didn't check on your property once you asked me to move?"

Tenancy: 2 yearsView source →
DA-005October 2024·BBB Complaint p.4
Displacement

6-year tenant given 60 days when selling. No financial help. HHM denied having deposit. Required by law to provide bank account — did not.

In their own words [Consumer Complaint Record — Unverified]

"After reading all the reviews about this business — I realized that this company is a scam. I rented a property from them and lived there for almost 7 years. I paid first, last, security and broker fee all equal to rent. They gave us 60 days to move when they said they were selling the property. They offered no financial help — we had to borrow money so we would not be homeless to move. They also said we didn't pay a deposit — and took it all... In the state I live in — its law that they have to provide the bank account and amount of our deposit (which they did not) and why they took our deposit. After 7 years — there isn't anything you can take our deposit for."

Tenancy: 6 yearsView source →
DA-006July 23, 2024·BBB Complaint p.6
⚠ Vulnerable householdDisplacement

Signed lease renewal October 2023 — HHM never counter-signed. Told to vacate July 2024. Three small children. Inconsistent timeline 30 days to 6 months.

Context: Three small children, mid-year school disruption

In their own words [Consumer Complaint Record — Unverified]

"Last October 2023 I signed my lease renewal. July 23 I received a letter in the mail stating that I need to vacate the property because the owner intends to sell my home... They also are telling me that I am on a month-to-month lease when I should've had an active lease in October but the owner did not counter sign the lease and I was not notified about this. Every time I call I am being told little to no information... Sometimes I'm told that I need to vacate in 3 to 6 months other times I'm being told 30 to 60 days. I have three small children that attend school here and I cannot be out on the street with a little notice."

Tenancy: Approximately 1 year (prior to that unclear)View source →
DA-007May 2024·BBB Complaint p.7
Displacement

5-year tenant forced out for sale. Charged for pre-existing fire pit, fallen-tree firewood, attic dresser that was there at move-in.

In their own words [Consumer Complaint Record — Unverified]

"I rent a home for almost 5 years with Hudson. I was told they sold the property and had to be out by 5/31. I cleaned every inch of this home. I asked them if they wanted me to leave the stone fire pit and they said yes. I left the screen door I bought and they said yes. Yesterday they took [REDACTED] from my security for leaving the fire pit and wood. It was their wood as a tree fell and broke the fence. No one came to clean it up so I cut it and stacked it. So technically it's theirs. They also said I left a dresser in the attic. It was not mine. It was there when I moved in. We never used the attic. I was a great tenant and improved their home."

Tenancy: Almost 5 yearsView source →
DA-008August 2023·BBB Complaint p.12
Displacement

HHM announced intent to sell. Agent verbally promised no penalties with 2-month notice. Charged $7,215 termination fee anyway.

In their own words [Consumer Complaint Record — Unverified]

"We were tenants of Hudson Homes for two years. The company announced us they plan of selling the home and the next lease will likely not be one year long. We were therefore looking to rent a different place and because we did not know how long it will take they... The agents of Hudson Homes reassured us that signing one year lease is not going to bring penalties as long as we give them 2 months notice. However, despite of two months notice and despite of the fact that Hudson Homes can't complete one year lease we were charged a whopping fee of $7,215."

Tenancy: 2 yearsView source →
DA-009November 2019–Summer 2023·BBB Complaint p.11
Displacement

4-year tenant. Debt sent to collections without HHM responding to a single email or call about payment plan. Payment attempts documented.

In their own words [Consumer Complaint Record — Unverified]

"Rented from Hudson Homes from 2019 until summer 2023. We owed for paint and overgrown lawn when we moved out. (Which we moved out early and were told to not trespass on the property, hence the overgrown lawn.) The amount we owed was close to 4 grand and we repeatedly attempted to get ahold of the [collections] team via email and phone in order to setup a payment plan... We received NO communication back about the debt or how to pay it. We kept reaching out trying to create a payment plan. This week we received a collections notice. Hudson homes sold the debt without getting back to us once."

Tenancy: 4 years (2019–2023)View source →
DA-010February 2024·BBB Complaint p.7
⚠ Vulnerable householdDisplacement

HHM terminated lease by phone citing "maintenance issues." Promised $1,000. Refused certified letter. Filed eviction after vacate. Never paid.

Context: Family forced to live with friend — savings depleted by HHM AC/mold failures costing $700–$1,000/month in electric bills for 8 months prior

In their own words [Consumer Complaint Record — Unverified]

"Hudson Home Management called my husband stating they were terminating our lease due to maintenance issues on the property that they needed to address without us living in the residence. They said we had until April 30th to vacate the property and that we would receive a $1000 check for the inconvenience. We vacated the property on April 3rd. They were given written notification... The property Management is claiming they had to have the property cleaned. I have photographs and video to prove the property was cleaned... They also executed an eviction well after we vacated the property."

Tenancy: Not specified (renewed December 2023)View source →
DA-011May 2024·BBB Complaint p.6
Displacement

HHM terminated contract citing sale. Left 19 days early. Charged $5,273 including month-to-month fees for a contract THEY terminated.

In their own words [Consumer Complaint Record — Unverified]

"We rented a house with Hudson Homes for 3 years and had a great experience, I have to say it. However, everything started when we were notified that our contract was been terminated and we had until 7/24 to fully vacate the property. To decrease our expenses as much as possible, we decided to leave the property on 7/5... Since then, I've sent several emails asking about the exact amount we should pay considering we only stayed in the house 5 days of the month, but the only one thing I got was a balance of $5,273.16 that I don't understand where it came from (including month to month fees for a contract that we didn't terminate, but the company, $270 charges for late fee... Of course, my emails are not answered any more, nor my phone calls."

Tenancy: 3 yearsView source →
DA-012June 2024·BBB Complaint p.7
Displacement

Florida: Non-renewal, moved out May 5. No certified deposit notice by June 17. Florida §83.49 violation. Entitled to full return.

In their own words [Consumer Complaint Record — Unverified]

"I rented a property [from] Homes for 3 years. After the lease ended they declined to renew. I moved out on May 5th. It is now June 17, I have not received my security deposit back nor a legally required move-out detailed balance statement by certified mail. By law, I now am entitled to my FULL security refund due to their failure to follow Florida law. Thus far, my emails and phone calls have remained unanswered since June 1st."

Tenancy: 3 yearsView source →
DA-0135 years; eviction at end·BBB Review
Displacement

5-year tenant. Last-minute eviction notice. Signed contract: $2,500 relocation + debt forgiveness. HHM immediately reported to collections and credit bureaus.

In their own words [Consumer Complaint Record — Unverified]

"I lived in one of their houses for 5 years and they sent me an eviction notice at last min then I signed a contract with them that said they would pay my 2500 relocation fee if I clean the house up to move-in status which I did — even had the woman come inspect it to make sure. But in the contract it stated that any and all late or overdue expenses will be wiped clean and forgiven and not added to my credit report or anything. The first thing they did was apply it to my credit score and put it in collections when I signed a legal contract for them not to do so — they are a bunch of liars and something needs to be done about it."

Tenancy: 5 yearsView source →
DA-014August 2023·BBB Complaint p.13
Move-In Condition

Move-in: no water, 3 gas leaks, house filthy, half lights burned out. CenterPoint Gas confirmed it was "unreal." Electric bills over $800/month.

In their own words [Consumer Complaint Record — Unverified]

"When I moved in we had no water, 3 gas leaks and the house was disgusting. Half the lights were burned out and the yard was so tall I'm shocked they didn't get an HOA complaint. Took them a whole weekend to fix the water and even then the water line busted in the yard... We were 'compensated' but it was such an insult... Every month we had some kind of issue whether that was the light bill being over 800 dollars or things breaking and their contractors being incompetent... Even Centerpoint said it was unreal with what happened... You could have cleaned and given the house in a presentable manner when we moved in rather than a health and safety issue with 0 water and multiple gas leaks."

Tenancy: Less than 12 months at time of complaintView source →
DA-015November 2023·ComplaintsBoard
⚠ Vulnerable householdMove-In Condition

Relocated out of state. Found roaches dead and alive throughout. Terrified of own home after 1 week. HHM unresponsive to daily work orders.

Context: Family relocated from out of state — dependent on this as only home

In their own words [Consumer Complaint Record — Unverified]

"My family and I moved into one of hudson homes properties a week ago and it has been a nightmare. We've called and put in multiple work orders every day since we've arrived. We relocated from out of state and I'm terrified of my own home! Upon arriving we've seen several roaches dead and alive, you can tell the house was infested and has a pest problem..."

Tenancy: 1 weekView source →
DA-016Move-in July 15, 2024·BBB Complaint p.5
Move-In Condition

No fridge 25 days. No water 8 days. Family drove 6 miles to gym daily for hygiene. Emergency line answered twice. HHM: "all concerns have been addressed."

In their own words [Consumer Complaint Record — Unverified]

"We did not have a working fridge from 8/5/2024 through 8/30/2024. We lost all the food we bought nearly a week prior and could not store food in our home during that time, which accrued a minimum of $1,029.91. In addition, we lost all access to water and plumbing, from 8/16/2024 through 8/23/2024. During this time, our family — each morning — had to drive to our gym, 6 miles away, to maintain basic human hygiene. We persistently contacted Hudson Homes through their emergency contact line and only received two calls back before all our calls were ignored. The response from Hudson Homes states all home maintenance concerns have been addressed. This is outright untrue."

Tenancy: New tenantView source →
DA-017Move-in (Texas, "brand-new build")·RevDex
Move-In Condition

Brand-new build. No heat in 40-degree weather day 1. 14 days without hot water. Corroded water heater "uses away from exploding."

In their own words [Consumer Complaint Record — Unverified]

"I have lived in a Hudson Homes property for about a week now here in Texas. The day I moved in, I had no hot air in 40 degree weather, and it took 2 days to get someone out to help. I've gone all 14 days of living here without any hot water. Maintenance came out and said the water heater was so corroded (I live in a brand-new build) that I was uses away from it exploding out of my roof or from it bursting all pipes, sending damaging hot water everywhere."

Tenancy: 14 days at time of complaintView source →
DA-018Move-in (Texas)·RevDex
Move-In Condition

No water for 4 days. Two gas leaks upstairs and down. Gas shut off. Fire alarms and light bulbs dead in unreachable places.

In their own words [Consumer Complaint Record — Unverified]

"Most of our fire-alarms & light bulbs were dead and in places we couldn't reach without a 12+ foot ladder. We were told that we would have to eat the cost of these as this is not something they take care of... When we moved in we didn't have water for 4 DAYS & we had TWO gas leaks, one upstairs and one downstairs. Company sent out someone to take a look at the gas, they had to shut off the gas to the units... When we contacted them about the water they stated it should of already been on."

Tenancy: First daysView source →
DA-019January 2025·BBB Complaint p.3
Habitability Failure

No heat entire winter. AC took 76 days to fix in summer. HHM told BBB "heat is working." Tenant: "My heat does not work. No one has called or come."

In their own words [Consumer Complaint Record — Unverified]

"Hudson homes never answers the phone or email for ongoing HVAC issues. No heat for the entire winter. Took 76 days to fix my AC in the summer. Absolutely INSANE..." [After HHM response claimed heat was fixed] "I am rejecting this response because: My heat does not work. Who on earth said it does? No one has called or come to my house. This is absolutely comical."

Tenancy: Current tenantView source →
DA-020December 2024·BBB Complaint p.3
Habitability Failure

Toxic mold: 3 million spores in attic. Testing company: too dangerous to stay. HHM refused licensed remediation team until BBB complaint filed.

In their own words [Consumer Complaint Record — Unverified]

"I have numerous amounts of toxic mold in my home. I got mold tested — 100 is high, I'm at 3 million in my attic. Company REFUSES to pay a licensed mold team to remove mold. The mold testing company said too dangerous to stay in home."

Tenancy: Not specifiedView source →
DA-021November 2023·BBB Complaint p.11
Habitability Failure

Leak reported Oct 28. 15 days to fix water line. Left 4x4 hole bedroom-to-garage open for a week. HHM/Northsight each blamed the other.

In their own words [Consumer Complaint Record — Unverified]

"On October 28th I reported that I had a leak on the right hand side of the garage... It took them 15 days to get the main water line fixed. [After repair] they took out the carpet and ripped a few drywall panels. There was mold build up and wood decay behind the drywall. I currently have a 4x4 hole from the bedroom to the garage. It's been 1 week and no one in Hudson Homes Management can give me an answer when this is going to be fixed... On Nov 17 they advised me to call their maintenance team Northsight because they should have further updates. When I called Northsight they advised me that they have a bid pending from Hudson Homes... No one in Hudson Homes nor Northsight have any further information."

Tenancy: Current tenantView source →
DA-022September 2023·BBB Complaint p.12
Habitability Failure

NJ: Mold in ceiling unfixed for a year. Bid denied. Broken door lock 6 months. Broken stairs. Utility charged for wrong account. Taken to court for unknown fees.

In their own words [Consumer Complaint Record — Unverified]

"Hudson homes are the worst — they continue to charge me for utility bill when I have PSEG... I spoke to the manager of PSEG — they stated they company is trying to scam my account for money... My door has been broken for 6 months, the lock doesn't work. I put an order in but still nothing. They're supposed to exterminate 6 months ago — I'm still waiting. The heat doesn't work and it's November now. They took me to court for fees I don't even have any idea about but still haven't fixed the issues in the house — they are slumlords thinking only about the money, never about the tenant."

Tenancy: Current tenant (NJ)View source →
DA-023September 2023·BBB Complaint p.12
Habitability Failure

NJ: 9 documented maintenance issues including mold from unsealed floor, no electric bill for a year. Bid for mold fix denied. Neighbor using shared connection.

In their own words [Consumer Complaint Record — Unverified]

"I asked maintenance to fix a leak coming from the bathroom floor down through the kitchen ceiling. Maintenance found that the bathroom floor was never sealed properly and there has been mold building up inside the ceiling. So I've been living with mold for an entire year, and when the maintenance submitted a bid for Hudson Homes to fix it, HH denied the bid, so now I have to live with mold... I asked NUMEROUS times to have the backyard fencing fixed because there's broken concrete and wires sticking out. They said they don't see the danger and I'd have to fix it myself out of pocket... I just found out my neighbor has been incurring my electric charges and that once he is reimbursed, HH will send me a bill for the entire year."

Tenancy: Current tenant (NJ)View source →
DA-0242022·ComplaintsBoard·Oklahoma
Habitability Failure

Oklahoma: AC out in 100+ degree heat. Northsight: no-show, vendor at max capacity. Day 11 without AC. Tenant cited OK law: AC is essential service above 80°.

In their own words [Consumer Complaint Record — Unverified]

"SUMMARY: Hudson Homes has left me living in extreme heat (over 100 degrees) with broken air conditioning for 11 days. Maintenance took 6 days to even send a tech out to the property... On 7/26/2022 I put in a request for the AC at [ADDRESS] to be repaired. It has been over 100 degrees in Oklahoma, and our AC is not functional in the bedrooms, kitchen, den, or back rooms... Northsight's preferred vendor was unable to come at scheduled time. A replacement was found. Replacement vendor recommended that the ductwork be repaired as it is in poor condition and/or the AC unit needed to be upgraded as it was operating at its max. As of 8/04/2022, I have not heard a response... I continue to go to sleep sweating and wake up sweating."

Tenancy: Current tenantView source →
DA-0252019–2022·ComplaintsBoard
⚠ Vulnerable householdHabitability Failure

Sewage leaks, flooding, mice, mold for 3 years with three children. Rent raised $275 with no negotiation. HHM entered unannounced and stopped family from doing repairs.

Context: Three children in mold-affected home for extended period

In their own words [Consumer Complaint Record — Unverified]

"I first rented with this company for a property starting March 1. I experienced continuous issues including sewage leaks, flooding, mice, and mold requiring remediation. The water damage was extensive and improperly repaired repeatedly, leading to months of complaints about mildew odors in a home with three children. After testing, remediation was eventually performed. In January 2022, my rent increased from $1375/month to $1650/month without room for negotiation... On April 24, 2022, while my father and daughter were preparing to patch walls and repaint, a representative from Hudson Homes entered unannounced, preventing any further repairs or moving, and stated the company would handle it."

Tenancy: 3+ yearsView source →
DA-0262019–2022·ComplaintsBoard
Habitability Failure

Roof leaking 3 years. Hurricane damage: ceiling collapsed, belongings discarded with no warning or reimbursement. Septic wrongly installed, backed up twice. Fence destroyed.

In their own words [Consumer Complaint Record — Unverified]

"We have lived in a Hudson homes house since December. Since then it has been issue after issue with the roof leaking (ongoing for 3 years), mold from leaks, septic issues, and more... we had a mold growth in our lanai as a result of Hudson Homes and property management not tending to a leaking roof after we sent months of emails, requests, photos, etc. Once someone came out, they threw away all of our belongings from this room, which we were NEVER reimbursed for even though this was a result of the negligence of HH... Now in addition, we have had ongoing septic concerns since 2 weeks after moving in in 2019... This company ran over our fence, destroyed our fire pit, and we have been battling for someone to reimburse us for those things."

Tenancy: 3+ yearsView source →
DA-0272022·ComplaintsBoard·Georgia (Cobb County)
⚠ Vulnerable householdHabitability Failure

Toddler rushed to Nemours Children hospital. Hair loss and skin issues. HHM unpaid HOA: foreclosure threat, community hostile about amenities.

Context: Toddler hospitalized at Nemours Children hospital; family with hair loss and skin symptoms from mold

In their own words [Consumer Complaint Record — Unverified]

"We gave 60 day notice of early termination via email due to suspected mold. Hudson responded asking for address then proceeded to ignore us until we sent notice of eviction/foreclosure due to Hudson not paying [HOA] fees... The health concerns are severe to include toddler being rushed to Nemours Children's hospital. As an adult, my health issues are extensive. All family members experiencing hair loss and skin issues. This started within 2 months of moving in and has only progressed... The unknown status of eviction and job security really cannot be stressed enough. To make matters worse, word spread through the community that the HOA had not been paid, and homeowners have been hostile about us using amenities (e.g. playground)."

Tenancy: Not specifiedView source →
DA-0282022·ComplaintsBoard·Georgia (Cobb County)
⚠ Vulnerable householdHabitability Failure

Disabled household. No AC/heat ducts in bedrooms. Asbestos tape in garage. Broken stairs. Electrical tripping. Monthly maintenance requests. Requested county inspection.

Context: Disabled household member; potential asbestos exposure

In their own words [Consumer Complaint Record — Unverified]

"My husband, who is disabled and receives [REDACTED]... We have the following issues: No A/C and Heat ducts in bedroom(s), Electrical system tripping in the middle of the day, Broken and cracked stairs leading up to the house, Uneven flooring in kitchen and home, Draft from kitchen trim, Gap between carpet and trim throughout the home, Uncovered/unfinished insulation in roof of garage, Old blower duct line from furnace, Asbestos tape in garage, Light switch plates not secure. The home does not appear to have been properly inspected by the landlord after the home was renovated in February 2022. Since moving in on May 16, 2022, we have submitted a maintenance issue every month to address multiple safety issues. We have even requested that Cobb County come to our home to perform the appropriate home safety inspection to ensure our home is safe to inhabit."

Tenancy: Not specifiedView source →
DA-029September 2023·BBB Complaint p.11
Habitability Failure

Fridge failed August 2023 — temperature-sensitive medication at risk. HHM: "won't come until after holiday weekend and no replacement parts for weeks." Tenant bought fridge; hit with late fees.

In their own words [Consumer Complaint Record — Unverified]

"I have been residing at the Hudson Homes owned property since February of 2021... In late August of 2023, the fridge stopped getting cool all together and was not getting cold at all. All of our food spoiled, and my temperature sensitive medication was at risk. We notified maintenance immediately and they informed us they would not be able to come out until after the holiday weekend, and, even if they did come out, they do not have replacement parts so it would be weeks before a repair. We then after five days without a refrigerator purchased a replacement fridge, but withheld what we paid from our rent... It has been almost four months with ZERO response from Hudson Homes management."

Tenancy: Since February 2021View source →
DA-030September 2023·BBB Complaint p.12
Billing Dispute

Ledger showed overpayment, tenant paid reduced amount. HHM sent text after 8pm threatening eviction next morning. Filed eviction after confirmed payment receipt.

In their own words [Consumer Complaint Record — Unverified]

"I received a text message after 8pm on 6/21/23 demanding a payment of $987 or eviction the next morning... On Monday 9/18/2023, I received a text requesting an additional payment of $987 with the same threat of eviction. When I requested documentation on why it was owed, I was told it was from the decreased payment in 8/2021. I explained that the decreased payment was a result of an overpayment... Hudson Home Management refuses to provide me accurate documentation on why they are requesting an additional $987. Their answer was they were advised to proceed with eviction if I don't pay. They are scamming/extorting me for funds which they have no documentation or proof of why money is owed."

Tenancy: Since February 2019View source →
DA-031September 2023·BBB Complaint p.11
Billing Dispute

Pay Near Me cash payment demand. Tenant of 3 years who never missed rent. Said it "sounded very suspicious." Called HUD and local unemployment for advice.

In their own words [Consumer Complaint Record — Unverified]

"I received the notice from the previous tenant on 09/12/2023. I promptly called Hudson Homes and was informed that my payment was rejected (which has never happened) and I now needed to pay my rent via a money order service by taking cash to [REDACTED] or CVS and sending it into them. This sounded VERY suspicious... why would a big corporation be requesting I pay via cash? I am not comfortable taking out that much cash and taking it to a store to send to an unknown entity. Up to this point, I have never missed a rent payment and I have been renting this property for almost 3 years. I spent a week trying to reach my property manager via email and phone calls... never heard back."

Tenancy: Almost 3 yearsView source →
DA-032August 2023·BBB Complaint p.12
Billing Dispute

Family emergency, one late rent payment. Payment mailed and confirmed received. HHM filed eviction day before 10-day demand period expired. Sheriff notice on door.

In their own words [Consumer Complaint Record — Unverified]

"We had a family emergency and we are not tenants that are late. We pay every month in full... I received an email reply back stating that I needed to pay $3288.35 and to overnight with confirmation. I did that on the 13th with four postal money orders totaling $3288.35. I received an email stating 'Thank you for payment confirmation.' July 14th payment was delivered. Payment was never posted... I get served by the Sheriff with an eviction filed July 19th. What? So you give me 10 days from the 10th in the demand letter to pay, receive payment on the 14th, file an eviction a day before the 10 day letter expires, charge me $178 to file even though I've already remitted payment, and embarrass me in front of my neighbors with a pink note on my door?"

Tenancy: Second year renewalView source →
DA-033September 2023·BBB Complaint p.12
Utility Failure

HHM failed to pay electric for 3 months. Power cut for 28+ hours. Food spoiled. Tenant pays electric through rent. Requested early lease termination.

In their own words [Consumer Complaint Record — Unverified]

"The company Hudson Homes Management didn't pay my electric for 3 months and my power [was] off for 28+ hours and food went to waste. I pay electric with my rent and the property managers told me because of an issue that happened in December and January and February they will not do anything for me even though it wasn't my fault. I honestly want an early termination of my lease."

Tenancy: Current tenantView source →
DA-034December 2021·BBB Complaint
Billing Dispute

Broke lease, paid per agreement. HHM billed 4 months when lease says 2. Court dismissed excess charges. HHM continued charging interest. Sent to their own collections agency.

In their own words [Consumer Complaint Record — Unverified]

"In December 2021, I broke my lease with Hudson Home Management and paid amounts to the company according to my lease agreement. The company continued to charge me rent, utilities, late fees, etc. even though they had acknowledged my notice to move out early. I continued to pay the two-months rent and utilities until April of 2022, which is four months later (the lease says two). I even had to go to court to have the issue dismissed by a judge. They have continued to charge me interest on the amounts I do not owe. They refused to adjust the bill and refund my deposit. They have turned it over to a 'collection agency' — that they own... It is my understanding that I am not the only victim of this management company."

Tenancy: Not specifiedView source →
DA-035December 2023·BBB Complaint p.11
Billing Dispute

$0.68 underpayment error: charged $70 late fee. HHM refused to waive. Three managers consulted. Tenant: "Common sense: why would I pay a $2,651 bill and leave out $0.68 cents?"

In their own words [Consumer Complaint Record — Unverified]

"On November 6th I paid my rent in the amount of $2,651.00. Unbeknownst to me I had a remaining amount of 68 cents. This 68 cents to me looked like two zeros. My property management... decided to charge me a fee of $70 for this 68 cents. I contacted my property management where I was treated unfairly by a representative... I have contacted and spoke with three different managers at the office — they are not willing to work with me... Common sense: why would I pay a $2,651 bill and leave out $0.68 cents? That doesn't make any sense to receive a $70 or $220 late fee."

Tenancy: Not specifiedView source →
DA-036December 2024·BBB Complaint p.3
Deposit / Move-Out

Deposit $3,800. Moved out July 2024. Dispute filed November. HHM: "60-day window passed — no info available." Tenant entered legally via Rently code — no repairs made.

In their own words [Consumer Complaint Record — Unverified]

"I attempted to resolve this for months now and they haven't responded to my last few email messages so I'm forced to come here. I rented through Hudson Home Management for 3 years... Upon moving out I was not only denied all of my security deposit of $3,800, but charged additionally... They charged way before any reasonable fee and clearly didn't even provide every detailed charge... The house was relisted on [REDACTED] and I went inside the house legally using the code provided by the service after it was relisted and took pictures of the false statement of work provided." [HHM] "I was not informed once of any such 60-day period let alone several times. That is an outright lie."

Tenancy: 3 yearsView source →
DA-037October 2025·BBB Complaint p.1
Deposit / Move-Out

Move-out October 2025. Charged $575 for ozone treatment, carpet, paint, landscaping. False smoking notation on file. Photos documented no smoking.

In their own words [Consumer Complaint Record — Unverified]

"Move-out on October 20, 2025, Hudson Homes charged $575 in additional fees for alleged damages including ozone treatment, carpet cleaning, interior cleaning, door painting, and landscaping/leaf cleanup. They falsely claimed that smoking occurred during my tenancy, when in fact no smoking occurred and any odor was pre-existing. I fully complied with the move-out instructions, cleaned the property, and documented its condition with photos. Resolution Requested: Removal of invalid move-out charges totaling $575; Full refund of my security deposit; Correction of false records indicating smoking in the property."

Tenancy: Not specifiedView source →
DA-038Sarasota FL, May 2024·BBB Complaint p.5
Deposit / Move-Out

Florida: Pool resurfaced during tenancy used tenant electricity and water (filled twice). HHM refused adjustment. Maintenance violated notice law multiple times.

In their own words [Consumer Complaint Record — Unverified]

"We find the deductions for electricity and water to be excessive. Four months prior to our moving out, Hudson Homes Management had the pool resurfaced, which involved draining and refilling it multiple times, along with manual sanding over several days. No compensation or adjustment was made for the electricity and water charges, which should have been covered by their company given the nature of the work... on the May 25, 2024 billing period, it was stated that our electric charges totaled $271.24. However, a June 3, 2024 billing cycle amounted to an inexplicable $750.10. We vacated the property on May 15, 2024."

Tenancy: Not specifiedView source →
DA-039May 2022·RevDex
Deposit / Move-Out

Deposit delayed 3+ months. Documented Pitney Bowes cancel-and-restamp loop. Each "resent" check arrives already cancelled. Systematic delay documented by postmark.

In their own words [Consumer Complaint Record — Unverified]

"Hudson Homes Management has been playing games with our deposit money since May 5th, 2022. When they say the check is in the mail, they are probably lying. It takes 7 days or less to get domestic mail, Hudson Homes Management has promised us for the last 3 months and is waiting for me to call them and say the check never made it again, then they will cancel the check and send it back dated on their Pitney Bowes mail machine, the cancelled check arrives within the 7 days of saying they cancelled it and are sending another check. They offered to cancel the 2nd check which I don't think was mailed. I expect they will mail the check after it's cancelled, this adds another month to the process. So far the company seems like smoke and mirrors."

Tenancy: Not specifiedView source →
DA-0403 years of tenancy·BBB Review
Deposit / Move-Out

Refused move-out walk-through. Break-in occurred after vacate — tenant blamed for break-in damage. Yard charges despite neglected state at move-in.

In their own words [Consumer Complaint Record — Unverified]

"I lived in one of their properties for 3 years... Upon moving out, they withheld my entire deposit over issues that were clearly normal wear and tear... Hudson Homes refused to do a walk-through at move-out, which would have given us the chance to discuss any concerns. Instead, they unfairly tried to blame me for damage caused by a break-in after I vacated the property, which is absolutely unreasonable. Additionally, they claimed I didn't maintain the yard and flower bed, despite the fact that when I moved in, the flower bed was completely neglected with no mulch, and the yard had sticker weeds. They made no effort to address my concerns or provide a fair resolution. I'm currently pursuing legal action."

Tenancy: 3 yearsView source →
DA-041Not specified·BBB Complaint
Displacement

HHM stopped paying mortgage — property foreclosed. Charged for days beyond occupancy. No AC 14 days (ducts full of holes). Flooded twice. Mold unfixed.

In their own words [Consumer Complaint Record — Unverified]

"I rented a house from HHM. They stopped paying the mortgage and the property went into foreclosure so I had to move. I followed all their steps for move out and they charged me insane fees against my deposit and even charged me for extra days I did not occupy the property... I had no AC for 14 days. All the ducts of the AC had holes to where my attic was cooler than my house. The pipes blocked and flooded my house twice and I had to pay for it. They never fixed mold issues in the guest bathroom. They never fixed broken concrete guests had fell on and hurt themselves. The list is endless and they don't care. After everything they charge me $300 trash removal for 1 box. $250 for lawn mowing even though the move out checklist stated nothing about the lawn."

Tenancy: Not specifiedView source →
DA-0422022·RevDex
⚠ Vulnerable householdDisplacement

Neighbor: HHM foreclosure property tree fell on fence. Dead tree leaning. Broker called it "scary." Children at risk. Month-long wait with no response.

Context: Neighbor family with children at risk from falling tree on HHM foreclosure property

In their own words [Consumer Complaint Record — Unverified]

"A tree from a property owned by this corporation fell onto my property and damaged my fence almost a month ago. The tree is still where it fell and my fence still needs to be repaired. The day after it happened the tenant came over to take pictures and said Hudson asked her to send them pictures. That tells me they have known about it. Not only that but there is a dead tree that is leaning and will fall any day... I took pictures and notified the broker in charge of selling the property (it's in foreclosure). I had to contact him twice to get him to come and take his own pictures. Even he called the dead leaning tree scary. This corporation does not care about my safety and the safety of my children."

Tenancy: Not specifiedView source →
DA-043June 2023·RevDex
Application / Screening

Applied, approved, paid deposit + first month. Portal payment disabled. HHM ghosted. Never entered property. Demanded refund — no response.

In their own words [Consumer Complaint Record — Unverified]

"Unethical Scammers. Applied for home on 6/16. Paid $100, $50 per applicant plus $7.90 in fees. Turned down for property THE NEXT DAY 6/17."... [Separate account] "I applied and was approved. Paid my deposit of $1,700 which I paid as well as any other applicable fees at the time. After this somehow all of a sudden I was not able to submit any payments through the online portal... I have the rent available, I'm trying hard to reach them to figure out how I was supposed to pay. I never got a response from these people... I sent them countless emails and made several calls to this company and this company ghosted me... I sent a demand letter for my deposit that they stole but never received it nor any response."

Tenancy: Applicant — never moved inView source →
DA-044July 2023·BBB Complaint p.13
Application / Screening

Section 8 applicant denied via credit screen. HHM: screening vendor is responsible, not HHM. Complainant sought HUD guidance on potential housing discrimination.

In their own words [Consumer Complaint Record — Unverified]

"I applied for a home through Hudson homes management. I was denied because of credit report. [State] laws protect people with section 8 and most requirements go away when renting with them." [HHM response directed complaint to screening vendor, declining to process dispute internally]

Tenancy: ApplicantView source →
DA-045Not specified·RevDex
Application / Screening

Applied during COVID. Partner claimed unemployment income. HHM rejected application as "not verifiable income." HUD and state unemployment office said it may be income discrimination.

In their own words [Consumer Complaint Record — Unverified]

"Finally we get an email stating that my partner's unemployment DUE TO COVID-19, so (technically he is still employed) is not a verifiable source of income?... I already make 3x the rent on my own, yet he applied with me because we would both be living in the home. So I contacted HUD, and our local unemployment office who told me that this can be a form of financial discrimination... I log on to their website only to find my application has been cancelled?? Horrible company. Only wants your application fees and then will not contact you any further. I will never suggest anyone to do business with them ever."

Tenancy: ApplicantView source →

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Add Your Testimony

This archive contains 45 documented accounts from public records. The BBB alone lists 143 complaints across 29 pages. We have reviewed 13. If you or someone you know rented from HHM and has a documented experience, submit it here.

All accounts in this archive are sourced from public complaint records (BBB, ComplaintsBoard, RevDex) and are labeled [Consumer Complaint Record — Unverified]. They represent what individuals reported to those platforms — not adjudicated or verified facts. Testimony is quoted directly from public records to preserve each person's words. All personal identifying information is redacted as it appears in the original source records. This archive does not constitute legal advice. Source links direct to original records where full complaint text and HHM responses are available.