Standards & Transparency
How this archive is built, what sources are used, how coverage is tracked, and how errors are corrected.
Sourcing standards
Every Claim Has a Source
Every factual claim in this archive is attributed to a named primary source. Summaries reflect what the source says — not what we conclude from it.
Language we use
Review workflow
How Records Enter the Archive
Ingestion
Records fetched from public sources via automated connectors and manual research. Nothing is published at this stage.
Staging
Records are normalized, deduplicated, and placed in the review queue. All staged records are private.
Editorial review
A reviewer verifies the source URL, assigns content type, writes summary and context, and either approves or rejects.
Publication
Only approved records with verified sources are published. Metrics update automatically. Activity log records the event.
Non-negotiable rule: Nothing scraped or ingested auto-publishes to the public site. All ingested data passes through human editorial review before publication. Staging data is never publicly accessible.
Source registry
Registered Data Sources
CFPB Consumer Complaint Database
Official APIOfficial CFPB API. Updated generally daily. Company name matching is normalized but fuzzy.
SEC EDGAR Submissions and Filings API
Official APIOfficial SEC REST API. No API key. Rate limit 10 req/sec per SEC guidance. CIK-based entity lookup.
Manual Entry
Official APIManually entered records from verified court dockets and direct editorial review.
Orange County FL Clerk of Courts
Public PortalFlorida Orange County civil and eviction cases. Orlando area.
Hillsborough County FL Clerk of Courts
Public PortalFlorida Hillsborough County. Tampa area civil and eviction dockets.
Palm Beach County FL Clerk of Courts
Public PortalFlorida Palm Beach County public records portal.
Massachusetts eAccess / MassCourts Public Docket Search
Public PortalNo official public REST API. Public docket search via browser workflow. Coverage varies by department. Always include case number and source URL.
Better Business Bureau (Monitored Profile)
Third-Party SourceThird-party aggregator. Counts are BBB-reported only, not adjudicated violations. Always caveat with date.
Coverage transparency
Tracked Jurisdictions
The following jurisdictions are actively tracked. This list does not represent comprehensive coverage — it reflects where automated and manual research is currently focused. Coverage gaps exist and are acknowledged.
Orange County Circuit and County Court
Civil and eviction cases. Orlando metro area.
Hillsborough County Circuit Court
Tampa area civil and eviction dockets.
Palm Beach County Courts
West Palm Beach area.
Massachusetts Trial Court (eAccess)
Civil, housing, and some criminal cases. Coverage varies by department. Case-number search most reliable.
Additional jurisdictions are added as cases and source material are identified. Coverage is determined by availability of public records access, not by claim of completeness. To report a missing case or jurisdiction, contact us.
Corrections policy
Corrections & Disputes
If any party named in this archive believes a factual error exists, they may submit the specific claim and supporting documentation. Verified corrections are applied promptly and noted with a correction date.
This site organizes publicly available records and user-submitted reports for informational purposes. All summaries reflect source material and do not constitute legal conclusions. Not affiliated with any government agency, law firm, or the entities discussed.